The average salary for an IT Support Specialist ranges from $45,000 to how to hire a software developer $75,000 per year, depending on experience and location. They also undergo training and certification programs to stay updated with the latest technological advancements. With the increasing reliance on technology in today’s business landscape, the demand for IT Support Specialists has been on the rise. The most popular educational route for becoming an IT support specialist is to earn a Bachelor’s Degree in Information Technology or Computer Science.
Our operations, IT, and engineering positions include:
- Sometimes, an IT specialist is called upon to think outside the box for solutions without obvious answers, so someone in this position must be able to think on their feet and find creative solutions.
- Engaging in internships or entry-level positions can provide valuable experience and exposure to the field.
- Most people who study for technical degrees attend a community college locally.
- As technology continues to advance at a break-neck speed, skilled IT professionals will likely have plenty of job oppotunities.
- To prepare for your IT support specialist job interview, you’ll need to brush up on your relevant IT knowledge and skills, and research your potential employer’s IT systems.
- Even if you come from a non-IT background, your unique skill set, combined with the skills you gained from studying for CompTIA A+, may be exactly what an employer or recruiter is looking for to fill a role.
Having answers to these questions will be useful in any interview situation, to help you stand out from other candidates. Soft skills are skills that are relevant to any line of work, including tech support. These are the transferable skills that help you as an individual solve problems, communicate clearly, meet deadlines, and work with others. You can train through a supportive professional course such as Climb Hire, or you can prepare in a completely self-guided way. One option to become a computer support specialist is to study for a bachelor’s degree in IT or computer science. It typically takes four years of full-time study to complete a course and it can cost upwards of $50k.
Examples of IT Support Job Description
When necessary, they escalate more complex problems to higher-level IT professionals. Seeking guidance from career counselors or joining professional organizations like the Association of Support Professionals (ASP) can provide valuable information and support along the way. Through a blend SysAdmin / IT Support Specialist job of education, certifications, and hands-on experience, one can embark on this path with confidence and determination.
Essential Certifications for IT Support Specialists
These skills are essential for understanding the root cause of technological issues and quickly implementing effective solutions. Think of it as the comprehensive blueprint for keeping an organisation’s technology running effortlessly. IT Support professionals are crucial in maintaining and troubleshooting computer systems and networks, ensuring minimal downtime and maximum productivity. Computer support specialists or IT support specialists provide help and advice to computer users and organizations. These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
- An IT specialist must be organized and have technical skills since they are most likely to set up new workstations, respond to basic network and software problems, and provide desktop support.
- The more connections you make and interact with, the more likely it is that the right person will see your LinkedIn profile and reach out to you with a job opportunity.
- What’s more, becoming an IT support specialist opens up opportunities in a wide range of industries, and gives you the potential to work remotely and flexibly.
- If you are very focused on your career goals, this could take a matter of months.
- They must connect effectively with users, listen to their issues, and understand their problems.
CompTIA is a really specific certification for budding IT technicians, the training provides a rigorous professional education, and it’s widely recognized in the industry. According to the US Bureau of Labor Statistics, IT specialists typically earn an average salary of $59,660 per year (or $28.68 per hour). Plus, the Bureau projects that job opportunities will grow by 5% by 2032—that’s a rate faster than most other industries. Establishing trust with users, remaining patient, and maintaining a professional approach are all necessary.